Wednesday, December 3rd, 2008

When We Were Young

By Kamni Khan

When a company blossoms from six to 36 employees—and you are present for almost every step—there are certain memories that remain with you. I was the fifth hire and joined Arc90 in April 2005. Back then, the company was run out of a sweatshop-style apartment in Brooklyn. We were a start-up in a walk-up, located on a very different Third Avenue.

While most of the working world commuted to Manhattan, I was taking two trains to the one-bedroom apartment/office. I had a 45-minute reverse commute on the D and R subways, traveling from West 4th Street in the West Village to 95th Street in Bay Ridge. I never had to fight for a seat, caught up on my reading and often tried to analyze the peculiar breakfast choices of people getting on in Chinatown.

Location, Location

Bay Ridge, Brooklyn is an entirely different environment when compared to Midtown Manhattan. My co-workers and I encountered kids in silver chains instead of men in business suits. The closest—and at that time, the only Starbucks in Bay Ridge—was two blocks away. We didn’t have lunch options where sandwiches and salads cost approximately $10. Bay Ridge’s large immigrant population spoiled the staff with the neighborhood’s various ethnic restaurants.

Our Manhattan building once housed Playboy magazine and we currently share an elevator bank with the BBC. In Brooklyn, we didn’t have a doorman or high-tech security cameras. We didn’t even have an elevator! There weren’t too many bragging rights about the Bay Ridge office—we were across the street from a car repair shop and above a family-run restaurant.

The “corner office” was a bedroom with a white board (and plenty of closet space); the window had a fire escape and provided a view of the corner deli. The programmer/developer/designer churned in the apartment’s common area while the business analyst/technical writer holed up in the bedroom. We all used one bathroom and I will refrain from telling stories about sharing a bathroom with four guys.

Interviewing Techniques 101

When I first interviewed with Arc90, I was living on the Upper East Side and almost packed my passport for the trip to Bay Ridge. During the journey, I figured that I was prepared to leave a lasting impression.

  • Business suit. Check.
  • Resume and writing sample. Check.
  • Not rolling into the interviewer/company founder/your future boss. Umm…check?

The Brooklyn office’s slanted floor made it just a bit difficult to remain professional while trying not to slide around in a rolling chair. I didn’t run over anybody or crash into anything but it was also impossible to keep a straight face. I still like to think that I was being tested on my ability to adapt to change and my methods for avoiding conflict.

Boss Man

Rich Ziade, the founder of Arc90, lived on the top floor of the building. Most of our meetings were held after his morning run, while he was still in shorts and sneakers. Rich often discussed work while stretching on the kitchen floor. On several occasions, his mother would come into the office and demand a hug or kiss—even if he was in the middle of a meeting.

Rich often greeted us with muffins and it is a tradition that he has kept alive at the midtown office. During the summer months, he shared blender concoctions from his kitchen.

There was an unwritten Arc90 rule that you had to instant message Rich before going up to his apartment—merely knocking on the door might result in finding Rich having cereal in his boxers.

Although Rich currently lives very close to the Manhattan office, I doubt many employees know that he once kept a collection of *NSYNC bobble head dolls. FYI: Justin Timberlake and company are enjoying retirement in the basement of his family home.

Expansion!

The original crew came together like a band: Rich and Bobby are brothers, Bobby and Matt actually played in a band, Alex responded to a Craig’s List ad, I met Bobby at a mutual friend’s bar and Bobby and Joel worked at another start-up. Our drummer moved on to other things but the rest of group won’t be splitting up anytime soon.

The company expanded its recruiting guidelines over time. Current employees hail from outside of tri-state area and are from far-away places such as Arizona, California and Texas. For unknown reasons, we often receive resumes from Sweden. The female to male ratio has also steadily increased, compared from 1-6 in November 2005 to 9-27 in November 2008.

While we are all interested in seeing how much bigger (and better) Arc90 gets in the future, I always find it humbling to remember the journey that brought us to where we are now.

7 Responses

  1. Paul LoSacco said:

    As someone who follows arc90 from afar I really enjoyed reading this post about the early days. Thanks for sharing!

  2. Adam Bramwell said:

    That’s an awesome story. People who jump ship after the obligatory 12 mths per job have no idea what they’re missing out on. The opportunity to hold one over your boss for working in his boxers five years ago, that’s what!

  3. JC said:

    Thanks for sharing Kamni. As their first client during those early days – I’d tell Rich, “don’t tell me how the sausage is made, just get it done.” And they got it done with impressive results. If I had known about the NSYNC dolls, I wonder what I would have done…

  4. Richard Ziade said:

    I feel the need to explain myself…
    I was walking out of a Best Buy somewhere in Broward County, Florida and there they were: a huge stack of N’Sync bobble head dolls. Each was going for something like $5.00. Best Buy had made a bet and by the time the dolls hit, N’Sync was already old news.
    For me, it was the ultimate bit of kitsch. I had to have them. They were odd and silly and I just thought they were great. I’m not an N’Sync fan. It was all meant to be ironic.
    Really.
    I swear.

  5. tim said:

    …then how do you explain the constant playing of ‘nsync (or however you spell the ridiculous name!) music, incessantly, all day long? Ironic also?

  6. Richard Ziade said:

    I’m not sure how this positive little blog post morphed into this awful smear campaign against my very character.
    Besides, what the hell is wrong with N*Sync?

  7. Dann said:

    this is an amazing story Kamni – I was in for the interviews at the time and I thank you for bringing up those nice memories.
    I kept saying to myself that you will not stick around for the interviews to end but you did. Arc90 is a phenomenal story, and it is mostly due to the amazing people who have fun working together.
    this is a great post; keep it up and good luck to all.
    Dann

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